about us

contact us

terms & conditions

useful links & news

Delivery

Orders received from Monday to Sunday, will be dispatched within the following 5 working days. We use Royal Mail post for all deliveries or a DHL 48 hour signed for service. We aim to keep all items in stock but occasionally we temporarily sell out. In this case we will advise you either by telephone or email and will endeavour, where possible, to get this item to you if possible. Postage costs will be displayed and calculated on the shopping cart page and is charged as a variable percentage depending on the amount being purchased. However for all orders over £50 in the UK delivery is free. Postage costs displayed only relate to UK orders and for oversea's customers you will need to contact orders@simply-chic.co.uk for these postal costs.

 

Payment

Payments are processed using the PayPal secure on-line payment system. You do not have to create a PayPal account to do this. Should you wish to order and pay by cheque, please email orders@simply-chic.co.uk.

 

Returns and Refunds

We will refund or replace any items that you are not completely satisfied with within 14 days of receipt as long as the goods are returned with their original packaging, have not been used and are in the condition they were received. We will not be liable for the cost of shipping/handling returned goods, except where the goods are faulty. Shipping charges are not refundable except where the goods are faulty. Please note that we are not liable for any breakages whilst in transit. Please contact us before returning any goods. Your statutory rights are not affected. Our contact address is: Simply Chic Gift Boutique, 7 Diglis Lane, Worcester. WR5 3DQ.

 

All our prices are shown in £ sterling and include V.A.T. but not delivery charges (which are added at checkout stage). We reserve the right to change any advertised prices at any time. The price you pay is the price displayed on this website at the time we receive your order except in the instance where an error has occurred. In the event that an error is discovered with the price of any goods you may have ordered we will inform you as soon as we can whereupon we will give you the option of amending your order at the correct price or cancelling it.

 

Data Privacy

Your payment is processed by PayPal. All customer information is kept strictly confidential on secure encrypted servers. We do not keep credit card information. We do not and will not pass your details to any third party. We abide by the requirements of the Data protection act 1998.

 

Copyright

The company logo, text and images at www.simply-chic.co.uk are the property of Simply Chic. All rights reserved. Any unauthorised broadcasting, copying or other use will constitute an infringement of copyright.

Terms & conditions

orders@simply-chic.co.uk

Contact us on 0845 0758528 8528