Orders received from Monday to Sunday, will be dispatched within the following 5
working days. We use Royal Mail post for all deliveries or a DHL 48 hour signed for
service. We aim to keep all items in stock but occasionally we temporarily sell out.
In this case we will advise you either by telephone or email and will endeavour,
where possible, to get this item to you if possible. Postage costs will be displayed
and calculated on the shopping cart page and is charged as a variable percentage
depending on the amount being purchased. However for all orders over £50 in the UK
delivery is free. Postage costs displayed only relate to UK orders and for oversea's
customers you will need to contact firstname.lastname@example.org for these postal costs.
Payments are processed using the PayPal secure on-line payment system. You do not
have to create a PayPal account to do this. Should you wish to order and pay by cheque,
please email email@example.com.
Returns and Refunds
We will refund or replace any items that you are not completely satisfied with within
14 days of receipt as long as the goods are returned with their original packaging,
have not been used and are in the condition they were received. We will not be liable
for the cost of shipping/handling returned goods, except where the goods are faulty.
Shipping charges are not refundable except where the goods are faulty. Please note
that we are not liable for any breakages whilst in transit. Please contact us before
returning any goods. Your statutory rights are not affected. Our contact address
is: Simply Chic Gift Boutique, 7 Diglis Lane, Worcester. WR5 3DQ.
All our prices are shown in £ sterling and include V.A.T. but not delivery charges
(which are added at checkout stage). We reserve the right to change any advertised
prices at any time. The price you pay is the price displayed on this website at the
time we receive your order except in the instance where an error has occurred. In
the event that an error is discovered with the price of any goods you may have ordered
we will inform you as soon as we can whereupon we will give you the option of amending
your order at the correct price or cancelling it.
Your payment is processed by PayPal. All customer information is kept strictly confidential
on secure encrypted servers. We do not keep credit card information. We do not and
will not pass your details to any third party. We abide by the requirements of the
Data protection act 1998.
The company logo, text and images at www.simply-chic.co.uk are the property of Simply
Chic. All rights reserved. Any unauthorised broadcasting, copying or other use will
constitute an infringement of copyright.